Terms of service

WEST COAST CYCLES – TERMS OF SERVICE

Welcome to West Coast Cycles. These Terms and Conditions apply to all purchases made in-store and online. By purchasing from us, you agree to the following terms. Please read them carefully.

1. ACCEPTANCE OF TERMS
By accessing or purchasing from West Coast Cycles, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms provided at the point of sale. We may update these Terms at any time, with changes effective once posted on our website.

West Coast Cycles is a Western Australian-based bicycle retailer offering both in-store and online services. We specialise in high-quality bikes, gear, and cycling accessories—backed by expert advice and friendly, community-focused support.

Our services include:

  • Retail sales of bikes, parts, accessories, and apparel
  • Custom bike builds tailored to your riding needs
  • Professional workshop servicing and repairs
  • Click & Collect for local customers or delivery
  • Bike fitting and personalised product advice
  • Ongoing support for the local cycling community

If you have questions about our services, please contact us at [insert email or phone].

2. CUSTOMER OBLIGATIONS
You agree to:

  • Provide accurate and complete information when placing an order
  • Use our products safely and legally
  • Not misuse our website or services

3. FEES AND PAYMENT TERMS
All prices are in Australian Dollars (AUD) and include GST unless stated otherwise.
We accept:

  • In-store: Cash, EFTPOS, Visa, Mastercard
  • Online: Credit/debit cards, PayPal

Orders are processed after full payment is received. We reserve the right to cancel any order suspected of fraud

4. LIABILITY AND DISCLAIMERS
To the extent permitted by Australian Consumer Law:

  • We are not liable for indirect or consequential loss
  • Product use is at your own risk
  • Website interruptions may occur, and we do not guarantee continuous access

5. INTELLECTUAL PROPERTY
All content on our website, including logos, images, product descriptions, and designs, is owned by West Coast Cycles, its licensors or suppliers. You may not reproduce or use our content without written permission

6. DISPUTE RESOLUTION
If you have a concern or complaint, please contact us at:
Email: admin@westcoastcycles.com.au
Phone: 0408566843

We will do our best to resolve any issues. If unresolved, disputes will be handled under the laws of Western Australia and may be escalated to a consumer tribunal or small claims court.

7. CONTACT US
West Coast Cycles
Shop 11a, 1 North Beach Rd NORTH BEACH WA 6020
Email: info@westcoastcycles.com.au
Phone: 0408566843
Website: www.westcoastcycles.com.au