FAQs

What types of bikes do you sell?

At West Coast Cycles, we offer a wide range of bikes including road bikes, gravel bikes, e-bikes, mountain bikes, kids bikes and cycling accessories from trusted brands.

Do you offer bike servicing and repairs?

Yes, we provide professional bike servicing, repairs and tune-ups. Whether your bike needs a full service or a small adjustment, our experienced team can help keep it running smoothly.

How long does shipping take?

Shipping times may vary depending on your location and the item ordered. Once your order has been processed, delivery time will depend on the shipping address and available courier service in your area.

Do you ship across Australia?

Yes, we offer delivery across Perth and selected locations within Australia. Shipping availability and delivery time may vary based on your location.

What is your return policy?

We accept returns within 14 days of receiving your order. Items must be unused, in original condition and returned with original packaging where possible.

Can I return a bike after using it?

Returned bikes must be unused and in original condition. We cannot accept returns for bikes that have been ridden, damaged, altered or used, unless there is a confirmed fault.

What should I do if my item arrives damaged or faulty?

Please contact us as soon as possible with your order details and photos of the damaged or faulty item. Our team will review the issue and assist you with the next steps.

Do you sell bike parts and accessories?

Yes, we stock a range of bike parts and accessories including helmets, lights, sunglasses, tyres, tubes, tools and more.

How can I book a bike service?

You can book a service by contacting our store directly or using the Book Online button if available on the website.

How can I contact West Coast Cycles?

You can contact us through the contact form on our website, by phone, by email or by visiting our store during opening hours.